1. Who We Are

Jaytech Digital Services ("Jaytech", "we", "us", "our") is a technology company registered in Nigeria. We operate jaytechds.com and provide electronics, IT services, repairs, and digital products including InterVault, StreamNG IPTV, and JD Convert.

Data protection enquiries: info@jaytechds.com

2. Information We Collect

• Identity data: Full name, Telegram username or ID
• Contact data: Email address, phone number
• Transaction data: Payment references, order history, subscription details
• Technical data: Device type, IP address, browser type
• Usage data: Conversion history, credits balance (JD Convert)
• Communications: Messages sent to our support team

We do not collect or store payment card details. All payments are processed securely by Paystack.

3. How We Use Your Information

• To process and fulfil your orders and subscriptions
• To deliver digital license keys, IPTV credentials and converted files
• To send order confirmations and receipts via Telegram and email
• To provide customer support and subscription renewal reminders
• To manage your JD Convert account and credit balance
• To comply with legal obligations and prevent fraud

4. Legal Basis for Processing (NDPR)

• Contract performance: Processing necessary to fulfil your orders
• Legitimate interests: Fraud prevention and service improvement
• Legal obligation: Compliance with Nigerian law
• Consent: For marketing communications — withdraw anytime

5. Sharing Your Information

We do not sell your personal data. We only share data with:

• Paystack: Secure payment processing
• Telegram: Bot interactions and message delivery
• Adobe: PDF conversion for premium JD Convert users
• Law enforcement: Where required by Nigerian law

6. Data Retention

• Transaction records: 7 years (Nigerian tax law)
• Account information: Duration of account plus 2 years
• Support communications: 2 years
• JD Convert files: Deleted immediately after conversion

7. Your Rights Under NDPR

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise these rights contact info@jaytechds.com. We respond within 30 days.

8. Data Security

• SSL/TLS encryption on all websites
• Encrypted database storage on a secured VPS
• Regular security audits and server hardening
• Regular automated backups

9. Cookies

We use minimal session cookies necessary for website operation only. We do not use tracking or advertising cookies.

10. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children. Contact us immediately if you believe we have done so.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via our website or email. Continued use of our services constitutes acceptance.

12. Contact & Complaints

• Email: info@jaytechds.com
• Telegram: @Justinguru
• Regulator: Nigeria Data Protection Bureau